UTA’s New Fare Collection System

Project Overview


UTA is launching a multi-year project to improve and simplify fare payment for its customers. The project will install new equipment that updates and integrates UTA payment technology, paving the way for a better customer experience. New ticket vending machines (TVMs), validators (pedestals for tapping fare cards), and fare inspection devices will be part of this long-term effort. Ultimately, customers will be able to purchase and reload FAREPAY cards at ticket vending machines and pay by smartphones to ride UTA.

Project Timeline
(This estimated schedule may change as the project progresses)

Phase 1: August - November 2024

• Install new, more reliable TVMs that take credit/cash

Phase 2: Fall 2024 - July 2025

• Install new tap on/tap off validators with improved customer interface on buses and station platforms

Phase 3: Fall 2024 - December 2025

• Enable FAREPAY card reloads and new card purchases at TVMs; Launch upgraded online fare payment and administration tools; Integrate fare inspection devices

Phase 4: Early 2025 - July 2026

• Launch fares mobile app; Enable contactless payment at validators; Finalize fares system integration